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If you are not able to login with your COCC ID, or have questions about the operation of the Student Online System, contact COCC's web helpline at 330-4358 during regular business hours.
Students may check their status and download requested forms online through the Student Online Services: www.cocc.edu
How can I print forms requested in Missing Doc or Followup Letter?
Click on 'Student Services and Financial Aid'
Click on 'Financial Aid'
Click on 'My Overall Status of Financial Aid'
Select appropriate aid year
Click on 'Student Requirements'
How do I check my award amount for the term?
Click on 'Student Services and Financial Aid'
Click on 'Financial Aid'
Click on 'My Award Information'
Click on 'Award Payment By Term'
Select appropriate aid year
How do I check my balance?
Click on 'Student Services and Financial Aid'
Click on 'Tuition/Fees and Online Payments'
Do I have a Bookstore Credit?
Click on 'Student Services and Financial Aid'
Click on 'Financial Aid'
Click on 'My Overall Status of Financial Aid'
Select appropriate aid year
Click on 'Messages'
Is Loan Entrance or Exit Counseling Required?
Click on 'Student Services and Financial Aid'
Click on 'Financial Aid'
Click on 'My Overall Status of Financial Aid'
Select appropriate aid year
Click on 'Student Requirements'
What is my current address COCC has on file?
Click on 'Personal Information'
Click on 'View Address(es) and Phone(s) '
To verify current address or to make changes click on 'Update Address(es) and Phone(s)'
Please read the following information regarding the Student Online System.
- Login: If you have five consecutive unsuccessful attempts to login, web access to your student records will be denied. Call the web Helpline at call 330-4358 to reactivate your web access.
- Directions are listed at the top of most pages. They will provide you with instructions about how to use the page or information about what is displayed on the page.
- Security: When you are finished using the Student Information System, you should do the following things to insure your privacy:
- Use the "Exit" button to disconnect from the Student Information System so that no one will be able to access your records. The "Exit" button is located in the upper right hand corner of each page.
- Exit your web browser.
- Access to the Student Information System is generally available 24-hrs a day, 7 days a week. Necessary system maintenance will normally be scheduled in the late night and early morning hours. Web access will be unavailable during these limited times.
- Internet Provider: If you are accessing the system from off-campus, you will need an internet provider (e.g., AOL, BendNet, etc.) and Netscape 4.0 or higher or Internet Explorer 4.0 or higher.
- Timeout: There is a 20-minute session inactivity timeout. This means if you do not use the system for 20 minutes, you will receive an inactivity timeout message and you will need to reenter your Student ID Number and PIN to access the system. This is to insure security of the confidential information.
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